• AutoPlus Check ~ When we check your vehicle for its suitability to be used as collateral (security) for your intended loan, or when trading collateral that we hold to another vehicle, we may use Equifax’s AutoPlus Check to verify the vehicles ownership, history, registration, warrant of fitness status, and whether it has any other finance held against it.

• Biometric Verification ~ When determining your identity, sometimes it is not possible to do so using traditional methods, and in these cases, we can verify your identity using a biometric verification service (such as APLYiD) which will use your ID and facial recognition information to confirm we have the right person.

• Centrix Credit Inquiry ~ We may use Centrix (a credit reporting bureau in New Zealand) to check your credit rating, including knowledge of any defaults, fines, bankruptcy’s, other names, address details, ongoing accounts and recent inquiry history.

• Certificate of Title Search ~ Where the collateral for lending will be a real property in New Zealand, we may search Land Information New Zealand for the title of the property.

• Collateral Amendment Fee ~ The administrative portion for each instance where we have discovered, or a client has engaged with us in regards to the collateral in use against an individual loan account, and we agree to a change of security used.

• Consumer Monitor Fee ~ Where your account conduct is poor and we are compelled to place a monitor against your credit file to ascertain any new addresses for you, in order to serve you with Court paperwork or other documentation, we may load such a monitor. There is only a fee when the bureau alerts us to new information against your credit file.

• Contract Re-Documentation Fee ~ Where you approach us for a change to your loan contract, and we reach agreement, we will re-document these changes and charge you an administration fee for this work.

• Default Time Fee (per hour) ~ For each instance that we spend time administering your loan account while in default, due to breach of contract by a party to the loan in excess of the Monthly Default Fee allocation of time and/or resources.

• EBANK ~ Where you elect to securely transmit your banking information to us via a third party process.

• E-Documents Fee ~ Where you elect to receive your contract disclosure documentation via electronic means.

• Enforcement Fees ~ Fees may be placed against your account if we enforce your obligations under the contract caused by a breach of yours. These will be kept at a minimal reasonable level for the action required.

• Establishment Fee ~ For the time spent establishing a loan account, including processing and approving a loan application, producing loan documents, explaining disclosure, verifying signatories, providing funds, lodging payment methods and securing the loan.

• Equifax Score Inquiry ~ We may use Equifax (a credit reporting bureau in New Zealand) to check your credit rating, including knowledge of any defaults, fines, bankruptcy’s, other names, address details, ongoing accounts and recent inquiry history.

• Full Pre-Payment Fee ~ For each settlement that we process, including time to discuss the clients request with them, process the statement for the date required, provide document to 1 or more parties, schedule payment, process once arrived, close loan, discharge security early via PPSR and provide acknowledgment by way of notice to 1 or more parties – only charged if settlement received 14 days or further from maturity date.

• Home Visit Fee ~ For each 60 Minute period that one of our employees has to travel to, visit and then return from any ONE home/business address of a party to a loan agreement to discuss a breach of contract, including obtaining signatures to a loan agreement or variation, or DD form, to facilitate the continued functioning of the account.

• Legal Fees ~ If legal fees are required, most likely to secure a complex lending arrangement, or collateral that is a real property. The cost of any action will be disclosed prior to entering into any obligations, along with the details of the third party acting.

• Legal Notice Fee ~ For each time that a notice (legal) must be provided to a party on the loan contract in relation to a breach – Charged only once for each instance regardless of how many parties receive the notice.

• Letter Fee ~ For each time that a notice (non legal) is sent to a borrower in relation to a breach of their loan contract. Charged once for each instance regardless of how many parties to a loan.

• Loan Statement Fee ~ For each time that a loan statement is sent to a borrower when they request this document outside of the mandatory period. Charged once for each instance regardless of how many parties to a loan.

• Monthly Administration Fee ~ The monthly cost of keeping a loan account active, including legally required account monitoring, providing any mandatory loan statements, running repayments schedules, and any other administrative tasks needed, and is debited to an account at the end of each month the loan remains active.

• Monthly Default Fee ~ Charged for each month that a loan is in arrears and based on the additional administrative costs of servicing your account. To save our clients money this is charged proportionately weekly in arrears, so if you can bring the account up to date sooner, you may save up to 3 weeks portion of this fee.

• Payment Reversal Fee ~ For each repayment that arrives through our bank account, that is subsequently dishonoured.

• PPSR Registration ~ Where we agree to a loan application being approved and taking specific collateral items to secure performance of the loan, we may register certain details on the PPSR (Personal Properties Securities Register). This is a government register that only other authorised entities may search to determine the status of an item, vehicle, property, or your obligations, from time to time.

• PPSR Search ~ Where you make a loan application and offer certain collateral items as security against the loan, we may search the PPSR (Personal Properties Securities Register) to ensure that the item is not being used as security elsewhere. This is a government register that only other authorised entities may search to determine the status of an item, vehicle, property, or your obligations, from time to time.

• SMS (Text) Message Fee ~ For each instance that we provide an SMS (Text) message to a party on the loan account, either to discuss a breach, or as a result of the client requesting information via our SMS service. There is no charge for you replying.

• Telephone Call Fee ~ For each instance that we telephone a party on the loan account, either to discuss a breach, or as a result of the client requesting information via calling us.

• Valuation Fee ~ Where you are intending to use collateral (security) against a loan, we may send an agent to view the items and place a value against them. This is a trusted person, skilled in assessing the value of household items and vehicles on a “where is, as is” basis.

• Wheels Report Base Fee – Centrix ~ Where you are intending to use a vehicle as collateral against a loan, we may check the suitability of the vehicle for this purpose by requesting information from Centrix (a credit reporting bureau) to gain ownership and vehicle details. The cost is per unique search.

• Wheels Report & PPSR Search – Centrix ~ Where you are intending to use a vehicle as collateral against a loan, we may check the suitability of the vehicle for this purpose by requesting information from Centrix (a credit reporting bureau) and the PPSR (the government register for security registrations) to gain ownership and vehicle details, and ensuring the vehicle is free from other financial encumbrance. The cost is per unique search.