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Real Finance Limited

Covid 19 Information

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Real Finance is a responsible lender and we treat our clients with respect, kindness and present all your options. Below are our Covid 19 policies. If you have any questions, please contact us.

Covid 19 Information

MAKING REPAYMENTS

In the event you are suffering unforeseen hardship, of any kind (doesn’t have to be related to Covid 19) Real Finance needs to know about it, and the earlier the better. Telling us you have issues early on means we can present you with the biggest range of options, and having options is good news.

You can contact us anytime, and one of our team will contact you, ask you for some details and we can then work together with you to find solutions that work for you.

COMING INTO OUR OFFICES?

You know we love seeing you, but if you are intending to come into our branches you will need to follow some simple rules:

Level One and Two:

  • You must sign in on your tracing App or provide a manual sign in.
  • Please keep a distance of 2 metres between you and everyone else where ever possible.
  • Please wear a mask when in our premises.
  • Please be kind and understanding. It’s difficult to speak behind a mask and the information between you and us needs to be clearly understood.

 

Level Three and Four:

  • Our staff may be on site but the Public will not be allowed to enter our premises without a pre-approved appointment time.
  • We can be reached via any contactless method between normal office hours. Contact Us?

 

“Covid 19 meant my work hours were cut. I approached Real Finance about my options and they explained what they could do to help ease the pressure on my budget.”