Forms and Downloads
To help you get sorted out as quickly as possible, please find a whole range of forms you might need. Clicking on any of the links will start a PDF file download or open a new window.
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Loan Applications, Terms and Conditions, and Sample Forms
We know it's faster to apply online, but sometimes you might want the paper version.
- Business Loan Application Form - Updated 17 April 2020
- Consumer Loan Application Form - Updated 17 April 2020
- Disclosure Documentation for Consumer Credit Lending - Sample Form - Updated 28 August 2019
- Standard Terms and Conditions for Consumer Lending - Our Operative Terms - Updated 28 August 2019
- Acknowledgement And Agreement of Guarantor(s) - Updated 28 August 2019
If you do not know your client reference, please contact us on 0800 21 21 21 before using any of these forms.
As we are a preferred Direct Debit Initiator, your DD Authority forms should be posted to us instead of your bank. You can find our postal address here.
Real Finance is here to help manage your financial goals and challenges whenever you have them. If things have changed since you borrowed your loan and you find you are struggling, communication is the key to ensuring you receive proper care and consideration for you, and your loan account/s.
Contact us today rather than letting things spiral out of control, because by then the damage is done and it's more difficult to manage.
- Consumer Unforeseen Hardship Application Form - Updated 27 January 2020
Each of our team prides themselves on the quality of our services and the credit products which we provide our valued customers. However, as part of that quality, we acknowledge that we may not get it right every single time and we value your feedback - as learning where we've done something wrong and then fixing it, allows us to become a better Company.
If you would like to raise an issue with us, whether it be feedback about where we might be able to strengthen our service quality, improve our systems or technology, or a complaint about a product or service which we have provided you, please raise a complaint via our Complaint Page below. We promise to handle your issue with the care you deserve as our valued customer.
Thinking about insurance is often only done after it's too late. Real Finance's loan related insurance products help cover your loan repayments in the event of financial crisis and motor vehicles for accident and/or breakdown.
Don't be caught short! You can find out more about our insurance range here.
If you need to make a claim against a policy which we have provided for you, it's quicker to contact the insurer themselves (their contact details are on your policy) but if you encounter any issues, we are here to help.
Payment Protection Insurance (PPI)
- Wage & Salary Earner - Policy Booklet
- Self Employed Cover - Policy Booklet
- Retiree & Beneficiary - Policy Booklet
Motor Vehicle Insurance (MVI)
- Motor Vehicle Insurance - Policy Booklet
Mechanical Breakdown Insurance (MBI)
- ExtremePLUS Cover - Policy Booklet
- SmartCover - Policy Booklet
Loan Equity Insurance (GAP Cover)
- GAP Cover - Policy Booklet